•  Vaccum, spot cleaning only.
• Professional cleaning by rug experts recommended.
• Please rotate the dhurrie at regular intervals to equalize wear.
• Do not pull any yarn out of the rug, simply trim it with scissors.

• The colour of the actual items may slightly differ from the listing picture due to limitations in photography and the inevitable differences in monitor settings.
• Please allow slight deviations in the measurements, although we strive to provide the most accurate measurement possible.
• Import duties, taxes and charges are buyer's resposibilty.

• This is an initiative to support the artisans.Kindly note that these are not Home Neera designs. These rugs have been produced by the artisans that Home Neera works with.

• We sadly do not have a refund policy.
• The return policy lasts 10 days, from the day of receiving the order. 
• After 10 days we cannot offer any exchange.

To be eligible for the same 

• The items must be unused, packed in the original packaging and in the same condition.
• To exchange the item, please ship it to C-304, ATS Greens 1, sector 50, Noida-201301.
• You will be resposible for paying for your own shipping costs for exchanging the item. 
• Shipping costs will not be included in the exchange.

​​​​​​Items sold during sale are not eligible for exchange or refund.